About Flair Silk Europe

It means the silk came from Bombyx mori silkworms raised on mulberry leaves. A controlled diet gives long, even filaments, which is what produces a smooth, uniform fabric rather than a slubby one.

Momme is the weight measure for silk, the way thread count is used for cotton. Our pillowcases sit in the 19 to 25 momme band. Below about 16 the fabric feels thin and wears through quickly; above 25 it starts to feel heavy rather than fluid.

Satin is a weave, not a fibre. The satin pillowcase gives you a similar smooth face at a lower price, but it will not match mulberry silk on breathability or on how it handles temperature. If budget is the deciding factor, start there.

Thirteen: black, white, silver, gold, brown, red, pink, blue, light blue, lavender, mint green, plus the plain mulberry and satin cases. If a colour is showing as available on its page, it is in stock.

Cold water, 30 degrees or under, with a pH neutral detergent. No bleach, no fabric softener, no biological powder, because the enzymes in those attack protein fibres. Air dry away from direct sun. A cool iron on the reverse if you want it crisp.

Yes, on a delicates or silk cycle, inside a mesh bag, at 30 degrees or below. Wash it with other light items rather than with zips and hooks. The bag matters more than the cycle does.

Weekly is a sensible default, and more often if you use heavy night creams or hair oils. Buying two cases and alternating them is easier than trying to get one washed and dried between bedtimes.

Not in normal cold washing. The darker dyes, particularly black and red, can release a little on the first wash, so run those on their own the first time.

Each product page lists the sizes that case is made in, along with the closure. Check there before ordering, because European, UK and US pillow sizes are not the same and the fit is what makes a case sit properly.

We ship across the European Union with a tracked courier. Delivery is free over €60 and a flat €22 under that, and you can follow the parcel from the link we email you.

Orders are dispatched within 2 working days, then allow up to 7 working days for delivery. Most of that window is the courier rather than us.

Yes. As an EU consumer you have 14 days from delivery to withdraw from the order without giving a reason, and our own returns policy runs alongside that. The full terms, including who pays return postage, are on the refunds and returns page.

A monogrammed case is made for you, so it cannot be resold and we cannot take it back on a change of mind. Please double check the spelling before you order. If we have stitched it wrong, that is on us and we will replace it.

Yes. Wholesale pricing works on volume and on how often you reorder, so tell us roughly what you need on the wholesale page and we will quote properly rather than send a rate card.

Flair Silk Europe, a division of Caruso Consulting Co Ltd. The trading details, both addresses, the email and the phone number are all in the company card on this page, and they are the same ones on our invoices.